Discuss one important policy issue for the internet

A major policy issue that I have had some experience with in the past several months is the move to electronic job applications. I went to a job search seminar last month and the person giving the workshop stressed the emphasis most companies are placing on e-mail applications and online resume postings. Gone are the days of cold calling HR departments asking about any openings in the company. Now when you talk to an HR rep, they direct you to look at the company's website and submit your application online. Even Suffolk's Co-Op program is web-based. You log into the website, search the postings available and when you find one you want to apply for, you notify your Co-Op counselor via e-mail.
For someone like me who has (for all intents and purposes) grown up with the Internet, the whole process is simple, efficient, and easy to use. But what about people looking for a job who do not have access to the Internet in their homes? Or what about people who have never really needed to use the Internet either for work or leisure but have recently been laid off?
I guess the policy issue in question is related to access, both the physical ability to use the Internet and the education and experience necessary to be able to use the tools provided.